All THOR X Telephony Services take full advantage of an elastic cloud-based deployment to optimize resource and infrastructure utilization through on-demand activation.
Multiple simultaneous Telephony, IVR and IN services can run on a single consolidated platform with a common operational view. Major carrier efficiency improvements and cost savings result from common configuration, provisioning, monitoring / management, reports / statistics and storage shared by all THOR X services.
THOR X was designed with a focus on private clouds and virtualization and offers streamlined and flexible operations in cost-optimized environments. The fully IMS- conformant architecture and the cloud-optimized support of fully virtual deployments provides the level of NFV integration today's carriers demand.Main Telephony Services include
New services are easily added by the Carrier using the intuitive web-based THOR X Visual Designer.
THOR X Televoting Solution is a powerful multichannel mass-media system capable of handling high-volume polls, surveys and other kinds of campaigns with sophisticated audience interaction, campaign management and reporting / analytics features.
THOR X Ring-back Tones is a powerful next-generation solution utilizing the platform's multichannel capabilities.
THOR X Collect Call is a reverse-charge calling solution for pre-paid and post-paid subscribers. Operators can benefit from increased call completion rates while customers can place calls from any mobile anytime, even when out of credit or while roaming.
Personal Black and White lists allow called parties to automatically block or accept calls from selected callers
USSD and SMS notifications to the caller if the called party is unavailable, busy or rejects calls
Online and offline billing integration via Diameter or delivery of customizable CDRs
The Call Screening Service provides incoming call control to subscribers to allow or block calls from specific numbers in a flexible manner. Personal Blacklists and Whitelists can be easily created via Portal, USSD, SMS or mobile App.
For service providers offering both wireline (conventional PSTN or IP-based) and wireless connections, FMC (Fix-Mobile- Convergence) can be a key competitive differentiator. THOR X offers flexible FMC options, such as One Number Calling, Parallel Ringing or Mobile PBX.
THOR X IVR Services enable operators to easily and flexibly implement powerful customer or mass-public interaction solutions. The platform integrates with state-of- the-art speech dialog technology and offers multichannel capabilities and Web2 interoperability (social media, Google).
An intuitive, web-based graphical Service Creation Environment (THOR X Visual Designer) allows quick and efficient modification of existing services and creation of new ones.
THOR X is fully IMS conformant and supports a wide range of Intelligent Network (IN) services. IN services examples: